Client Support
Need assistance with your Business Administration Solution or an ongoing service request?
Submit a Support RequestSupport Centre
We're Here to Support Your Business
Your trusted support hub for Business Administration as a Service (BaaS).
Whether you have a question about your subscription, need assistance with documentation, require compliance coordination, or want to speak with our Business Administration Team, we're here to help.
At Structiva, we believe great support is built on clear communication, timely responses and long-term partnerships.
Support Areas
How Can We Help You?
Documentation Support
Need help with business documents, onboarding paperwork or document submissions?
Upload DocumentsCompliance Coordination
Have questions about compliance schedules, renewals or documentation?
Contact Our TeamClient Onboarding
New to Structiva? Learn about our onboarding process and how we begin your Business Administration journey.
View Client OnboardingAccount & Subscription
Need assistance with your subscription, renewal or account information?
Contact Accounts TeamGeneral Enquiries
Not sure where to start? Our team will direct your enquiry to the right Business Administration Specialist.
Contact StructivaBusiness Support Hours
When our team is available
- Monday – Friday
- 10:00 AM – 5:00 PM (IST)
- Saturday
- By Appointment
- Sunday & Public Holidays
- Closed
Our Support Commitment
Professional, responsive and reliable support
We are committed to providing professional, responsive and reliable support to every client. Our team strives to:
- Respond to enquiries within one business day.
- Provide clear and timely communication.
- Coordinate requests efficiently.
- Maintain complete confidentiality of client information.
- Deliver support with professionalism and accountability.
Need Immediate Assistance?
For urgent business administration matters
Please contact your dedicated Relationship Manager or email our support team.
Helpful Links
Everything else you might need
Need More Help?
If you can't find the information you're looking for, we're just a message away. Our Business Administration Team will be happy to assist you.