Frequently Asked Questions (FAQs)

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We've Answered the Most Common Questions About Business Administration as a Service (BaaS).

Business Administration as a Service (BaaS) for Entrepreneurs, MSMEs & Enterprises. Everything you need to know about Structiva Corporate Services INDIA Pvt. Ltd., Business Administration as a Service (BaaS), subscriptions, compliance coordination and business administration solutions.

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About Structiva

1

What is Structiva Corporate Services INDIA Pvt. Ltd.?

Structiva Corporate Services INDIA Pvt. Ltd. is a Business Administration as a Service (BaaS) company that helps entrepreneurs, MSMEs and enterprises establish organised business administration systems, documentation, compliance coordination, workflow management and operational governance through a structured subscription model.

2

What is Business Administration as a Service (BaaS)?

Business Administration as a Service (BaaS) is a professional subscription model where Structiva acts as your outsourced Business Administration Office. Instead of managing multiple administrative functions independently, businesses receive coordinated support through one dedicated administration partner.

3

How is Structiva different from a Chartered Accountant?

A Chartered Accountant primarily focuses on accounting, taxation, audits and statutory filings.

Structiva focuses on business administration by coordinating documentation, workflows, operational support, compliance tracking, HR administration and communication with your existing professional advisors.

4

Does Structiva replace my Chartered Accountant, Company Secretary or Lawyer?

No.

Structiva complements your existing professionals by coordinating administrative activities, documentation and operational follow-ups while statutory work remains with licensed professionals.

5

Is Structiva a consulting company?

Structiva is not a traditional consulting firm.

We provide Business Administration as a Service (BaaS), offering ongoing operational support instead of one-time advisory assignments.

Business Administration Solutions

6

Who can use Structiva's services?

Our Business Administration Solutions are designed for:

  • Solo Entrepreneurs
  • Startups
  • MSMEs
  • Manufacturing Businesses
  • Hospitality Companies
  • Healthcare Organisations
  • Retail Businesses
  • Professional Service Firms
  • Large Enterprises
7

Which industries does Structiva support?

We work across multiple sectors, including:

  • Manufacturing
  • Hospitality
  • Travel & Tourism
  • MICE & Events
  • Healthcare
  • Logistics
  • Retail
  • Real Estate
  • Technology
  • Education
  • Professional Services
8

Are your Business Administration Solutions customised?

Yes.

Every business has different operational needs. Our solutions are customised after a Business Discovery Consultation and business assessment.

9

Can I upgrade my Business Administration Solution later?

Yes.

As your organisation grows, your Business Administration Solution can be expanded to include additional administration functions, locations or departments.

Business Administration Services

10

What does Business Administration include?

Depending on the agreed scope, services may include:

  • Business Administration
  • HR Administration
  • Employee Documentation
  • Vendor Coordination
  • Compliance Coordination
  • Business Documentation
  • Workflow Management
  • Governance Support
  • Business Reporting
11

Does Structiva manage payroll?

Structiva can coordinate payroll administration as part of the agreed scope while working with authorised payroll and accounting professionals where applicable.

12

Can Structiva help organise our business documents?

Yes.

We assist businesses in creating structured documentation systems, digital record management and administration processes.

13

Does Structiva provide SOP development?

Yes.

We assist businesses in documenting Standard Operating Procedures (SOPs), workflows and operational processes where included in the engagement.

14

Can Structiva coordinate with our vendors?

Yes.

Vendor administration and coordination may be included based on the agreed Business Administration Solution.

Compliance & Governance

15

Does Structiva file GST returns?

Structiva coordinates documentation and communication required for GST compliance. Statutory filings are completed by authorised professionals.

16

Does Structiva provide legal advice?

No.

Legal advice is provided only by qualified legal professionals. Structiva coordinates legal documentation and communication where applicable.

17

Does Structiva issue compliance certificates?

No.

Statutory certifications and professional opinions remain the responsibility of authorised professionals.

18

Can Structiva help prepare for audits?

Yes.

We help businesses maintain organised documentation and administration processes that improve audit readiness.

Subscriptions

19

How does the subscription model work?

Business Administration Solutions are offered through recurring subscription engagements based on the agreed scope of work and operational requirements.

20

Is there a fixed pricing structure?

No.

Every proposal is customised after understanding your business requirements, industry, team size and administration scope.

21

Are there long-term contracts?

Engagement terms are defined within the approved Business Administration Proposal and Service Agreement.

22

Can I cancel my subscription?

Yes.

Subscriptions may be discontinued according to the agreed notice period and Service Agreement.

Data Security

23

Is my business information confidential?

Yes.

All client information is handled with strict confidentiality and used only for delivering agreed Business Administration Solutions.

24

Who owns my documents?

Your business always retains ownership of its records and documents.

Structiva manages them solely for agreed administration purposes.

Getting Started

25

How do I get started with Structiva?

Getting started is simple:

  • Schedule a Discovery Consultation.
  • Complete a Business Assessment.
  • Receive a customised proposal.
  • Complete onboarding.
  • Begin your Business Administration Solution.
26

How long does onboarding take?

The onboarding timeline depends on your business size, documentation readiness and agreed scope. Most engagements begin after the onboarding checklist has been completed.

27

Can Structiva support businesses across India?

Yes.

Structiva supports businesses across India through a combination of digital collaboration and scheduled in-person engagements where applicable.

28

What is WE CARE™?

WE CARE™ is Structiva Corporate Services INDIA Pvt. Ltd.'s Responsible Business Framework, designed to encourage entrepreneurs, MSMEs and enterprises to build organisations that are ethical, people-focused and governance-driven.

It promotes responsible business practices through employee well-being, workplace culture, governance, community engagement, sustainability awareness and organised business administration.

Where Corporate Social Responsibility (CSR) obligations apply under applicable law, Structiva provides CSR administration, governance and documentation support in coordination with the client's authorised professionals.

Structiva does not collect CSR funds, operate as a charitable trust or function as a CSR implementing agency unless separately authorised under applicable law.

Still Have Questions?

Our Business Administration Specialists are ready to help you understand how Business Administration as a Service (BaaS) can support your organisation.